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 Don't trash your machine, Call Tech Paul! |
| Friendly and affordable PC help and support--spoken in plain English |





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As so often happens in this age of the
Internet, it is not a lack of information that is available to us, it is
that there is an overwhelming amount. Enter "computer help" into a
search engine and you will see 809 million results. Fortunately there are many, many truly
informative and helpful websites out there. Here are some resources I
have found to be not only informative and helpful, but free from
hacker's-code, adware and spyware.
If you are comfortable with downloading and installing software from
the Internet, I have provided links to some great programs. To get to
the application you want, click on its name. Unless otherwise noted
all links are free for personal use. Look for the ***'s to see my
enthusiasm level. Let's start with
security...
to skip to next page,
click
here. |
|
Antivirus scans |
Author/Descrition |
|
Housecall |
Housecall is a free service offered by Trend Micro--scan your
machine and remove viruses your current AV may have missed. |
|
BitDefender
Online Scanner |
Another free scan similar to Housecall. You must browse to this
site using Internet Explorer. |
|
ActiveScan ** |
This online scanner from Panda looks for and removes some types
of worms, trojans, and spyware as well as viruses. The available
"Professional" version is quite reasonably priced, but
unnecessary. |
|
McAfee's
Virusscan Online |
Another free scan, this one from an Industry leader. |
|
Windows Live One Care ** |
Microsoft sells its One Care all-in-one program to compete with
McAfee and Symantec, and frankly it isn't rated very well. On
the plus side, it also offers this free scan which not only
scans for malware, but if you chose the Full Scan, it will
optimize your system
Registry
and clean out your temp files and clutter. You must browse to
this site using Internet Explorer. |
|
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If the subscription AV that came
with your PC has "expired", or you do not have a
anti-virus utility for any other reason, I cannot express strongly
enough that you simply
must have a current AV: one that can download new definitions daily.
If you are using last year's definitions, you aren't really protected! The good news is you DO NOT
have to pay for a "subscription". There are several excellent
products available for personal use. PLEASE NOTE: It is "very bad" for
you to have more than one AV running on your machine. Make sure you
uninstall any existing AV before installing a new one. I am available
via the Web or phone if you would like me to install, or help install,
these programs
|
Antivirus utilities |
Author/Descrition |
|
Avast!*** |
Detection and removal with all the necessary features. For
home use only. |
| AVG*** |
Perhaps the most popular free AV. From Grisoft. Commercial
editions available. |
| ClamWin |
Open Source code. Does not have real-time protection. |
| Comodo
AV |
An excellent AV, but you must provide your email address,
and some Comodo promotions for additional products pop up. |
|
Avira
PE Classic |
I have not tried this AV, but it's not on any blacklists. |
|
PC Tools A.V. |
Also works on Vista. (scroll to the bottom of page for free
version.) |
|
Cyberhawk**** |
Novatix. This is a supplement for AV and AS protection. It
protects from
"zero-day" attacks by heuristic analysis of your running
processes. Use this in addition to your other protection
programs. |
|
|
Leave your
machine unprotected and connect to the web, and your machine will
pick up spyware in less than 12 8 minutes. Spyware is the Number 1
cause of tech support calls..
A WORD ABOUT A.S. UTILITIES: No anti-spyware utility
yet created is 100% effective. Some are more efficient than others
against some types of spyware, while others are better at fighting other
types. Therefore, I strongly recommend running at least TWO anti-spyware
utilities (so that one will catch what the other missed) and adding a
zero-day app,
like Cyberhawk, as well.
Some spyware terminology and why it is so important to
remove and prevent it:
| Keylogger |
A program or device that records your keystrokes. Used to
record card numbers and passwords, and every word you type on
your keyboard. |
| Trojan Horse |
A program that carries a malicious program inside it. |
| Browser Hijacker |
A type of adware that changes your browsers settings to
misdirect your searching to the badguy's web pages, or a
pay-per-click search engine. Some change your homepage. |
| Zombie (bot) net |
A trojan horse can deliver a program that turns your PC into
a "zombie" under the bad-guy's control and use it to
send out spam, and copies of the trojan horse itself to infect more
machines; thus creating a network of zombies (or "robots"). |
| Rootkit |
A new type of malware that runs "below" the Operating System
and therefore is undetectable by most anti-spyware scanning
methods. |
| Cookie |
Cookies are small text programs (that are generally
harmless) that some websites use to track visitors. This is how your
yahoo homepage recognizes you, and how Amazon "remembers" your
previous purchases. |
Click Here To Continue To Next Page, and links
to free anti-spyware scanners |
This button will bring me to your aid via the magic of Remote Assistance. I can help you no matter where you are. |
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