|Friendly and affordable PC help and support--spoken in plain English|
At Aplus, I strive for complete customer satisfaction. You are going to love my service, guaranteed. I stand 100% behind my work. If you are not satisfied, I am not satisfied. At Aplus, no problem is too big or too little. Here's what a few of my clients have to say,
From: Ms. Karen Starr|
I reached out to Paul after getting absolutely nowhere with Microsoft regarding a glitch in my Windows 7 system. He responded quickly, gave me some solutions to try, and when I was still having some trouble, he asked more questions, and patiently and astutely gave me additional techniques to implement. Success! If Paul had not persevered, I'd still be experiencing the problems. What a great go-to-guy; he really knows his stuff, communicates well, and is dogged in his efforts to find the cause and solution. I highly recommend going to Paul before trying anyone else!
From: Ms. Barbara Varenhorst
From: Ms. G. Alldredge
From: Ms. G. Cleborne
From: Ms. T. Murphy
From: Ms. B. Sterling
|From: Ms. A. Pettit|
"Thank you so much for your wonderful customer service. I got a brand new computer, and thought I would have an easy time transitioning over, but was I wrong. I quickly found myself in over my head and was completely unable to solve my problems. You helped me with every question and problem that came up, no matter how complex.
I was so thankful to not have to explain my problems over and over, like I've had to with other companies, because I knew I would be talking to you every time. You were always so quick to respond and stuck with me until every problem was solved. You never lost patience with me or used wording that I was unable to follow and understand, and you taught me quite a few things along the way. I would not hesitate in the least to call upon you again.
|From: Mr. R. T.
"You are the guy I turn to when my tech support training lets me down. I have been studying computer repair for a year now and I still run into seeming dead ends, but all I do is email you and you have the answer! I don't know how you find all the solutions I need, but every time you not only answer my question but send me the link to the software or tool I need--and I have sent you some real (I thought) impossible questions...amazing!"
|From: Ms. T.C. Bautista|
"Mr. Eckstrom at Aplus Computer Aid provided very good tech support by phone. He is quite knowledgeable of troubleshooting techniques. His quick and efficient analysis of my laptop's troubles allowed me to save considerable time expected by my local computer store. They wanted to keep it for three weeks minimum. Paul had me back in business in less than half an hour!
I was impressed with his very patient customer service, and he talked me through the commands, step-by-step, to resolve the difficult problem I had getting my old scanner to work with my new laptop. I would surely refer my friends and collegues to Mr. Eckstrom's on-line business in the future"
From: Mr. Phil Henderson
Phone: (650) 851-1901, (888) 44A-PLUS
|This button will bring me to your aid via the magic of Remote Assistance. I can help you no matter where you are.|
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